Frequently asked questions

Below are listed the most frequently asked questions and answers to them.

Will I receive a refund even though the return has no Palpa sticker?

Each departing transportation unit must be marked with a Palpa sticker. If there is no sticker on the return, the driver must not accept it, the driver will not receive transportation compensation for unmarked units.

If a Palpa sticker is missing from a manual return (cans, plastic bottles and glass containers), the return point will not receive a deposit refund.