Frequently asked questions

Below are listed the most frequently asked questions and answers to them.

How can I change the information of a registered return location?

The main user can change the following information on the Extranet: Address, account number, e-invoice and administer user information. If the main user of a company changes, the company must report this to [email protected] so that a new Extranet account can be made for the new main user.

Always contact Palpa at [email protected] if the business ID or the official name of the company changes.